Get in touch
We'll get back to you within 1–2 business days.
Top FAQs
You have 45 days from delivery to return or exchange eligible items. After that, all sales are final (except for warranty claims).
Items must be unused and in like-new condition. Returns that show signs of use may be denied or partially refunded.
Visit our Returns Portal within your profile to submit your request.
You’ll receive a prepaid return label by email (return shipping is deducted from your refund unless the return is our error).
At this time we're only offering exchanges for the same product, based on availability. Once your return is received and approved, we’ll ship your replacement.
If you’d like a different product, return your original item and choose store credit instead of a refund.
Use the credit toward a new purchase on samaantravel.com.
Contact Us
We're here to help. Feel free to reach out.
